Shipping policy

Aiva Collection is proudly based in Sydney, Australia and ships worldwide. Orders are processed within 1–3 business days unless otherwise stated. Delivery times may vary depending on your location and shipping carrier. Once your order has been dispatched, you will receive tracking information where applicable. Aiva Collection is not responsible for delays caused by couriers, customs processing, incorrect shipping details, or circumstances outside our control. International customers are responsible for any customs duties, taxes, or import fees charged by their country.